Servicing Clients Australia Wide and Globally

Frequently Asked Questions (FAQ)

At Pristine Fertility, we specialise in a range of women’s health conditions, offering personalised consultations and nutrition solutions tailored to your unique needs:

  • Fertility Enhancement: Our science-backed nutrition and lifestyle strategies aim to improve your chances of conceiving naturally or with fertility treatments, accompanied by personalised guidance.
  • IVF Support: Receive expert advice, custom meal plans, and supplement regimens to optimise your IVF journey and enhance the likelihood of a successful outcome.
  • Pregnancy Support: We ensure you and your baby’s health during pregnancy with prenatal nutrition advice, lifestyle adjustments, and ongoing support.
  • Egg Freezing Assistance: Get specialised nutritional advice and lifestyle recommendations to support egg quality and reproductive health, maximising your chances of successful fertility preservation.

In addition, our expertise extends to consultations and bespoke solutions for weight management, Polycystic Ovarian Syndrome (PCOS), endometriosis, adenomyosis, amenorrhea/anovulation, and postpartum care. We’re here to support your health and fertility goals at every stage.

Catherine Chong is an accredited practising dietitian in Australia and a certified dietitian in fertility and prenatal nutrition. As a certified fertility and prenatal dietitian, she has specialised expertise in nutrition and dietetics, particularly in areas concerning fertility and prenatal care. This specialisation requires additional training and certification beyond the standard qualifications for a dietitian. It involves an in-depth focus on how nutrition affects fertility, pregnancy, and the health of both the mother and the developing fetus, ensuring a comprehensive approach to maternal health.

  • An in-depth 90-minute consultation with a comprehensive analysis of your dietary habits, your blood tests, and a review of your overall health, lifestyle, and fertility history.
  • Receive up-to-date, evidence-based dietary guidance tailored to your unique needs and fertility goals.
  • Clear, practical steps in nutrition to help bring you closer to your dream of motherhood.
  • Enjoy a bespoke two-week meal plan with fertility-boosting recipes and a tailored grocery shopping list to enhance your fertility journey.
  • A supplement regimen meticulously crafted to suit your unique body needs.
  • Receive a free omega-3 testing kit. Understanding your fatty acid profile is crucial as it plays a significant role in improving fertility health.

Our initial consultation is primarily focused on the individual. However, we highly encourage your partner to participate in the consultation to gain insights into the vital dietary and lifestyle changes that can enhance fertility for both of you.

If you choose to enrol in our Mastering Egg Health Program following your initial consultation, it includes an initial assessment and a tailored plan for your partner at no extra cost. This ensures that both of you are supported and informed throughout this journey.

The initial consultation is usually 90 minutes. A subsequent follow-up visit will take around 45 – 60 minutes.

The fee for an individual initial consultation is $550. 

Each follow-up consultation is priced at $350 per session. These sessions are crucial for providing individually tailored reviews and nutrition strategies designed to educate and support you in making sustainable improvements to your dietary habits.

Our consultation fees reflect the specialised nature of our services in fertility and prenatal nutrition. This specialised field demands a unique set of skills and a deep level of knowledge, which directly influences the quality, customisation, and effectiveness of the care we offer.

Catherine Chong, our certified and award-winning fertility dietitian, brings over 15 years of specialized experience. Her expertise in fertility nutrition is distinct and highly specialised compared to general dietetic services. When you choose our consultations, you’re investing in a superior level of expertise. This includes dedicated time spent with clients during consultations, meticulously drafting each customised nutrition plan, and providing unlimited support following consultations.

This comprehensive approach ensures that you receive the most effective, personalised support throughout your fertility journey, making our services a valuable investment in your health and future.


After your initial consultation, you’ll have a couple of options for your next steps:

  1. Enrol in the Mastering Egg Health Program: This 12-week follow-up package is the most popular choice for many clients. By choosing this program, you’ll gain access to our comprehensive online learning portal, which includes a variety of resources to optimise your egg quality and six follow-up consultations with Dietitian Catherine Chong. These resources include personalised meal plans, fertility-friendly recipes, expert-led masterclasses, and unlimited support throughout the 12 weeks. We recommend scheduling follow-up sessions every two weeks to help reinforce and refine the strategies and skills you’ve learned, with a dedicated focus on maximising your fertility potential. Partner is welcome to join the sessions. 
  2. Opt for Single Follow-up Consultations: Alternatively, if you prefer more flexibility, you can book individual follow-up consultations as needed. This option allows you to address specific concerns or questions following the initial consultation.

Both options are crafted to provide ongoing support, guidance, and expert knowledge on your path to enhanced fertility. 

Our 12-week Mastering Egg Health Program, including six follow-up nutrition consultations, costs $250 per session, a total program fee of $1500. 

Please note that program clients must undergo the initial consultation before enrolling to ensure personalised and effective care.

Our Mastering Egg Health Program is a 12-week personalised, science-based approach to fertility nutrition coaching specifically designed to:

  • Enhance your egg health and quality.
  • Boost your chances of conception.
  • Support a healthy pregnancy journey.

The Program Offers:

  1. Receive 6 one-on-one nutrition consultations with our expert fertility dietitian, Catherine Chong, via Zoom. These sessions are focused on creating a nutrition and supplement plan tailored to your unique needs and goals.
  2. Gain unlimited access to our online training portal. Here, you’ll discover our proven 4-step system to enhance egg health, including masterclasses by renowned fertility experts.
  3. Benefit from personalised meal plans, recipes, and detailed shopping lists to simplify meal preparation and ensure you’re nourishing your body optimally.
  4. Receive a bespoke egg-quality supplement regimen for you and a male fertility supplement plan for your partner.
  5. Utilise our downloadable nutrition guides and worksheets, designed to support you from conception through to the first trimester of your pregnancy.
  6. Stay motivated and on track with instant messaging support for accountability and guidance in between your consultations.

Absolutely! To make our 12-week Mastering Egg Health Program more accessible and financially feasible, we offer a 3-month interest-free payment plan. This option is designed to help you manage the program’s costs in a way that fits your budget, making it easier for you to access our program without financial strain.

We take great pride in the quality of our Mastering Egg Health Program and are pleased to share that we have had a high level of satisfaction among our clients, with no refund requests to date. However, we understand that every individual’s situation is unique. If you find that the program does not meet your needs, we offer a 14-day refund policy starting from the date of your enrollment. For detailed information about our refund policy, we encourage you to review our terms and conditions.

Yes, we’re an accredited provider of most private health funds in Australia. The amount you can claim as a rebate will depend on your specific policy’s coverage under the Extras. After each consultation, we will provide you with a receipt, which you can submit to your health fund for reimbursement. The item number for an initial dietetic consultation is 500, and for follow-up consultations, it’s 600. We advise you to contact your private health fund provider before your session to understand the specifics of your coverage.

If you’re eligible for the Chronic Disease Management (CDM) Plan, you can access up to five rebates for dietitian consultations through Medicare within a calendar year. To determine your eligibility and obtain the necessary referral letter, please consult with your GP prior to your session. This option is available for valid Medicare cardholders. After each consultation, we will provide you with a receipt which you can submit to Medicare online for reimbursement.

You don’t need a referral letter. However, if you want to access dietitian rebates from Medicare, you need to have a Chronic Disease Management (CDM) plan and a referral letter from your GP.

We provide specialised services focusing on male fertility. Understanding the unique needs and challenges men face in their fertility journey, we offer consultations specifically tailored to address male fertility concerns. For more information about our male fertility consultations or to schedule an appointment, please contact our reception team. 

We consult clients from all around the world, and you can book an appointment online. If you have any questions or are unable to find a suitable time, please do not hesitate to get in touch with our team at [email protected]. We’re more than happy to assist you and will do our best to accommodate your preferences.

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